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    <title>Improvado EU Status - Incident history</title>
    <link>https://status.eu.improvado.io</link>
    <description>Improvado EU</description>
    <pubDate>Thu, 26 Mar 2026 15:04:50 +0000</pubDate>
    
<item>
  <title>Data Load Delay</title>
  <description>
    Type: Incident
    Duration: 1 hour and 57 minutes

    Affected Components: FTP, , Azure SQL, Amazon S3, Google BigQuery Managed by Improvado, , Google GBQ, Microsoft SQL, SFTP, AWS Redshift, PostgreSQL, DBAccess / Storage, Databricks, Google GCS, SAP Hana, Snowflake, 
Customer Data Load Destinations → 
Load and Storage →
    Mar 26, 15:04:50 GMT+0 - Investigating - We are currently investigating this incident. Mar 26, 17:02:18 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 57 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , , , , , , , , , , </p>
    &lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;15:04:50&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  We are currently investigating this incident..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Mar &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;17:02:18&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Thu, 26 Mar 2026 15:04:50 +0000</pubDate>
  <link>https://status.eu.improvado.io/incident/cmn7lsz0q00z51m9tlgei01ip</link>
  <guid>https://status.eu.improvado.io/incident/cmn7lsz0q00z51m9tlgei01ip</guid>
</item>

<item>
  <title>Google Campaign Manager and DV360 delays</title>
  <description>
    Type: Incident
    Duration: 7 hours and 59 minutes

    Affected Components: Google Campaign Manager, Google Display &amp; Video 360
    Feb 17, 20:44:58 GMT+0 - Identified - We are experiencing delays for DV360 and GCM data sourcing. We are working on resuming them to the normal state. Feb 18, 04:44:01 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 7 hours and 59 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 17&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:44:58&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are experiencing delays for DV360 and GCM data sourcing. We are working on resuming them to the normal state..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 18&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;04:44:01&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
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  <pubDate>Tue, 17 Feb 2026 20:44:58 +0000</pubDate>
  <link>https://status.eu.improvado.io/incident/cmlr2nvj7006b12h5bd8dg622</link>
  <guid>https://status.eu.improvado.io/incident/cmlr2nvj7006b12h5bd8dg622</guid>
</item>

<item>
  <title>Access to Improvado data storage is stopped due to an ongoing maintenance</title>
  <description>
    Type: Incident
    Duration: 5 hours and 13 minutes

    Affected Components: , Reddit, Google Campaign Manager, FTP, File Import, AWS S3, Azure SQL, Improvado Platform, Adobe Analytics Data Feed, , AI Agent, , , The Trade Desk Api, Marketo, Google Display &amp; Video 360, Bing Ads (Microsoft Advertising), Google Campaign Manager (by Advertiser), Google GBQ, Email, Google Universal Analytics, Snapchat Ads, Google Spreadsheet, Twitter, Dataflow Dashboard, , Facebook, , Notification Center, Microsoft SQL, Google Ads, , SFTP, AWS Redshift, Facebook Pages, SFTP/FTP, Email Services (SMTP), Google BigQuery Managed by Improvado, PostgreSQL, DBAccess / Storage, Amazon S3, Databricks, Billing Dashboard, Google GCS, SAP Hana, Transformation Wizard, Recipes &amp; Dashboards, Google Analytics 4, Snowflake, 
Transformation → 
Customer Data Load Destinations → 
Data Extraction → 
Load and Storage → 
Data Sources → 
Supporting Systems → 
Flat File Ingestion →
    Nov 7, 20:04:06 GMT+0 - Investigating - Access will be restored after 3-3.5 hours Nov 8, 01:17:03 GMT+0 - Resolved - This incident has been resolved. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 13 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , </p>
    &lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 7&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;20:04:06&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  Access will be restored after 3-3.5 hours.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Nov &lt;var data-var=&#039;date&#039;&gt; 8&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;01:17:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Fri, 7 Nov 2025 20:04:06 +0000</pubDate>
  <link>https://status.eu.improvado.io/incident/cmhpaaf8o00ed5ibegexic1iw</link>
  <guid>https://status.eu.improvado.io/incident/cmhpaaf8o00ed5ibegexic1iw</guid>
</item>

<item>
  <title>Data load delays: loads might take longer time than usual </title>
  <description>
    Type: Incident
    Duration: 14 hours and 22 minutes

    Affected Components: Reddit, , , Facebook, Google Universal Analytics, Facebook Pages, Google Ads, Adobe Analytics Data Feed, Twitter, Google Campaign Manager, Google Campaign Manager (by Advertiser), Google Display &amp; Video 360, The Trade Desk Api, Snapchat Ads, Google Analytics 4, Bing Ads (Microsoft Advertising), Marketo, Email, SFTP/FTP, Google Spreadsheet, 
Data Sources → 
Flat File Ingestion →
    Feb 27, 05:28:07 GMT+0 - Monitoring - We are monitong the system performance Feb 27, 12:28:32 GMT+0 - Resolved - This incident has been resolved. Feb 26, 22:07:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 14 hours and 22 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , , , , , , , , , , , , , , </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;05:28:07&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Monitoring&lt;/strong&gt; -
  We are monitong the system performance.&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 27&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;12:28:32&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 26&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;22:07:00&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Identified&lt;/strong&gt; -
  We are continuing to work on a fix for this incident..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 26 Feb 2025 22:07:00 +0000</pubDate>
  <link>https://status.eu.improvado.io/incident/cm7mmty82002i61zo4vf3jq01</link>
  <guid>https://status.eu.improvado.io/incident/cm7mmty82002i61zo4vf3jq01</guid>
</item>

<item>
  <title>Data Load Delay</title>
  <description>
    Type: Incident
    Duration: 1 hour and 5 minutes

    Affected Components: , Google GBQ, DBAccess / Storage, Google BigQuery Managed by Improvado, SFTP, FTP, PostgreSQL, Amazon S3, Snowflake, AWS Redshift, Microsoft SQL, SAP Hana, Google GCS, Databricks, Azure SQL, 
Customer Data Load Destinations →
    Feb 5, 14:39:20 GMT+0 - Resolved - This incident has been resolved. Feb 5, 13:34:03 GMT+0 - Investigating - **Description of the Incident:**   
An internal error occurred within our data processing system, leading to a delay in data loading operations. The anomaly was detected by our monitoring tools/systems, which are designed to oversee system performance and data integrity continuously.

**Immediate Action Taken:**   
Upon detection of the error, the Development team was promptly notified. They initiated a series of diagnostic procedures aimed at identifying the root cause of the error. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 5 minutes</p>
    <p><strong>Affected Components:</strong> , , , , , , , , , , , , , , </p>
    &lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;14:39:20&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Resolved&lt;/strong&gt; -
  This incident has been resolved..&lt;/p&gt;
&lt;p&gt;&lt;small&gt;Feb &lt;var data-var=&#039;date&#039;&gt; 5&lt;/var&gt;, &lt;var data-var=&#039;time&#039;&gt;13:34:03&lt;/var&gt; GMT+0&lt;/small&gt;&lt;br&gt;&lt;strong&gt;Investigating&lt;/strong&gt; -
  **Description of the Incident:**   
An internal error occurred within our data processing system, leading to a delay in data loading operations. The anomaly was detected by our monitoring tools/systems, which are designed to oversee system performance and data integrity continuously.

**Immediate Action Taken:**   
Upon detection of the error, the Development team was promptly notified. They initiated a series of diagnostic procedures aimed at identifying the root cause of the error..&lt;/p&gt;
]]>
  </content:encoded>
  <pubDate>Wed, 5 Feb 2025 13:34:03 +0000</pubDate>
  <link>https://status.eu.improvado.io/incident/cm6ry9lce0023u0m3d6x0aq5i</link>
  <guid>https://status.eu.improvado.io/incident/cm6ry9lce0023u0m3d6x0aq5i</guid>
</item>

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